Reference

Privacy Policy For Your kapten76 Account

Our Privacy Policy explains what we collect when you open a kapten76 account, use the mobile lobby from Yogyakarta, or check wallet status through DANA, OVO, GoPay and…

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kapten76 Privacy Policy For Your kapten76 Account
CONTACT THE POLICY TEAM

Get Help With A Privacy Request

A direct support request gives you a practical route for questions about the Privacy Policy, account records or wallet references. We ask you to contact us through the support channel shown on kapten76 and include the email or phone detail connected to your account. Do not send a password or full payment credential. Where local law permits, we may ask for an account check before discussing personal data, so a request reaches the right account holder.

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Account data request

Ask us what account details we hold and why they are used. Include your registered contact route and the relevant account step, such as phone verification, so we can locate the correct record without asking you to share a password.

Wallet record question

If a DANA, OVO, GoPay or QRIS reference looks unfamiliar, send the date, amount reference and wallet name through our support path. We can check the related record while keeping your full wallet credential out of the conversation.

Correction or deletion

Tell us which personal detail needs correction or which request you want considered for removal. We assess the request against account security, payment records and local legal duties before confirming what can be changed.

SECURITY AND RETENTION

What We Do With Your Personal Data

Our handling approach separates account access, payment checks and support records so each request has a clear purpose.

Account details

We use details you provide during account creation and phone verification to create access, recover the correct account and answer account-specific questions. Please keep your contact route current, because an outdated detail can delay a privacy request.

Payment references

A wallet or transfer reference helps us trace a payment status without needing your full banking password. DANA, OVO, GoPay, QRIS, BCA, BRI, Mandiri and BNI references may appear in operational records when you choose those routes.

Cookies and devices

Cookies can remember a session choice, while device and browser data can help keep sign-in activity consistent. The same Privacy Policy applies when you move from a mobile browser into the lobby or return from a desktop device.

Account security

We may review sign-in, verification and payment signals when activity does not match the account pattern. If we need to pause a request for checking, support can explain the next account step without asking you to reveal your password.

Retention periods

We retain personal data for as long as it serves account administration, fraud prevention, payment reconciliation, support history or a legal requirement. When a record no longer needs to be kept, our process considers deletion or de-identification.

Your privacy choices

You can ask for access, correction, deletion or an explanation of data use through the support route. We may verify ownership first, and where local law permits, we explain any reason a request cannot be completed in full.

Privacy Policy Questions From Indonesia

These answers focus on the questions we expect you to have before opening an account or continuing to use kapten76. They cover the Privacy Policy, payment references, cookies, device access, account checks and requests for changes. If your situation is not listed, contact us through the support path and describe the specific record or account step involved.

The Privacy Policy covers account details, phone verification, device and browser signals, cookies, payment references, support messages, security checks and retention. It explains why we use each category and how you can request access, correction, deletion or clarification where local law permits.

Yes. The Privacy Policy includes payment references and status records connected with DANA, OVO, GoPay and QRIS. It can also cover bank transfer or virtual account matching. These records help us trace an account request without asking for your full wallet or banking password.

Phone verification helps connect an account request to the person seeking access and supports account recovery. It can also help us investigate an unusual sign-in or payment status. We use the verification detail for these account and security purposes under the Privacy Policy.

The Privacy Policy describes cookies used to maintain a session, remember a selected setting and support account security. Browser storage can differ between a phone and desktop, so you may need to sign in again after clearing cookies or changing devices.

Yes. Send a correction request through the support channel with the account contact route and a clear description of the incorrect detail. We may verify account ownership first. After checking the record and any legal duty, we explain the action taken.

We keep data for the period needed for account administration, payment reconciliation, security checks, support history or legal duties. The exact period can depend on the record type and applicable law. The Privacy Policy explains the purpose, and support can address a specific request.

Use the kapten76 support route shown on the site and identify whether your request concerns account data, cookies, a payment reference or deletion. Include your registered contact detail, not your password. We may ask for an ownership check before discussing the record.

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